Frequently Asked Question


    The Human Resources Development Fund (HRDF) was established under the legal requirements of the Human Resources Development Act 1992 ( currently known as the Pembangunan Sumber Manusia Berhad Act 2001). The HRDF is a pool of funds that consists of Human Resources Development levies collected from employers of the manufacturing and service sectors as listed in the First Schedule of the Pembangunan Sumber Manusia Berhad Act 2001 (liable registrants) as well as optional registrants.

    In a simpler way to say, the HRDF was established with the aim of developing quality human capital and world-class workforce in order for Malaysia to achieve a high income economy based on knowledge and innovation.

  • What are the delivery methods of this course

    This program will be delivered through blended learning that involves lectures, group discussion, self-assessment, case study, skill practice, case study, role play, training videos, training games and various other highly interactive learning approach.


    • Trainers
    • Managers
    • Academics
  • Website Terms and Conditions

    Terms and Conditions

    1. Introduction

    Welcome to www.smctrainers.com ("Website"). This Website is owned and operated by Samudera Management Consultants (SMC Trainers) Sdn Bhd ("we", "us", "our").


    By accessing and using this Website, you are agreeing to comply with and be bound by the following terms and conditions of use ("Terms and Conditions"). Please review them thoroughly. If you do not agree with these Terms and Conditions, please do not use this Website.


    2. Changes to the Terms and Conditions

    We reserve the right to change, modify, add or remove portions of these Terms and Conditions at any time, without prior notice. It is your responsibility to check these Terms and Conditions periodically for changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the changes.


    3. Intellectual Property

    All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of SMC Trainers or its content suppliers and is protected by international copyright laws.


    4. User Obligations

    As a user, you agree to use the Website in a responsible manner. You agree not to use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions.


    5. Privacy

    Please review our Privacy Policy, which also governs your visit to our Website, to understand our practices.


    6. Limitation of Liability

    In no event shall we or our affiliates, partners, suppliers or licensors be liable for any indirect, incidental, consequential, special or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if we have been advised of the possibility of such damages), arising out of or in connection with the Website, or these Terms and Conditions.


    7. Governing Law

    These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Malaysia.


    8. Contact Information

    If you have any questions about these Terms and Conditions, please contact us at [praba1965@yahoo.com].

  • Privacy Policy

    Privacy Policy

    1. Introduction

    Samudera Management Consultants (SMC Trainers) Sdn Bhd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website www.smctrainers.com (the "Website") and tell you about your privacy rights and how the law protects you.


    2. What Data We Collect

    Depending on your interactions with us, we might collect and process the following types of data:


    Personal identifiers like your name, email address, and phone number.

    Technical data like IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.

    Usage data like information about how you use our website, products, and services.

    3. How We Use Your Data

    • We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
    • Where we need to perform the contract we are about to enter into or have entered into with you.
    • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
    • Where we need to comply with a legal obligation.

    4. How We Share Your Data

    We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 2 above.

    • External Third Parties Service.
    • Specific third parties listed in the table in paragraph 2 above.
    • Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.

    5. Data Security

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We have established procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


    6. Your Rights

    Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please contact us to learn more about these rights.


    7. Changes to This Policy

    This version was last updated on 10/07/23 and historic versions can be obtained by contacting us. Any changes we may make to our Privacy Policy in the future will be posted on this page.


    8. Contact Information

    If you have any questions about this Privacy Policy, please contact us at praba1965@yahoo.com.

  • Refund Policy

    Refund Policy

    1. General

    At Samudera Management Consultants (SMC Trainers) Sdn Bhd, we strive to ensure our customers are satisfied with our services. This Refund Policy ("Policy") applies to all purchases made through our website, www.smctrainers.com.


    2. Cancellations

    If you wish to cancel a service you have purchased, you must do so within 5 days after completion of training. Please contact us at praba1965@yahoo.com with your request. After the cancellation period has expired, we cannot offer you a refund or exchange.


    3. Refunds

    Once your cancellation is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund. If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


    4. Late or Missing Refunds

    If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at praba1965@yahoo.com.


    5. Exceptions

    Some services may be exempt from being canceled. These include:


    • Instances where learners have missed portions of the training without providing legitimate reasons.

    • Cases where dissatisfaction arises due to complications with a different agency. Only issues directly related to SMC are subject to potential refunds.

    6. Changes to this Policy

    We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


    7. Contact Us

    If you have any questions or concerns regarding this Policy, you can contact us at praba1965@yahoo.com.


  • Our Business Details.

    Our Company

    Samudera Management Consultants Sdn Bhd

    Where are we located?

    No 70, Persiaran Venice Sutera 1, Desa Manjung Raya, 32200 Lumut, Perak


    Our Contact Details:

    Contact: 05-687 0236

    Email: praba1965@yahoo.com 

Prefered Session

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April 2024


0900 - 1700


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MYR 2834
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